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ClearPlay Inc Privacy Statement
This privacy statement discloses the privacy practices
for http://www.clearplay.com.
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1.
What
personally identifiable information of yours is received by ClearPlay Inc.
2.
How
the information is used.
3.
With
whom the information may be shared.
4.
What
choices are available to you regarding collection, use, and distribution of
the information.
5.
The
kind of security procedures that are in place to protect the loss, misuse, or
alteration of information under ClearPlay Inc. control.
6.
How
you can correct any inaccuracies in the information.
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Information Collection and Use
ClearPlay Inc. is
the sole owner of the information collected on this Web site. We will not
sell, share, or rent this information to others in ways different from what
is disclosed in this statement. ClearPlay collects information from its users
at several different points on its Web site.
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Order
We request
information from the user on our order form. Here a user must provide contact
information (i.e., name, telephone and shipping address) and financial information
(i.e., credit card number, expiration date). This information is used for
billing purposes and to fill customer's orders. If we have trouble processing
an order, this contact information is used to get in touch with the user.
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Cookies
A cookie is a piece
of data stored on the user's hard drive containing information about the
user. Usage of a cookie is in no way linked to any personally identifiable
information while on our Web site. For instance, by setting a cookie on our
Web site, the user would not have to log in a password, thereby saving time
each time they visit our site. Should the user want to temporarily disable
this function they can do so by clicking the log-out link. If a user rejects
the cookie, they may still use our site. The only drawback to this is that
the user will be limited in some areas of our site.
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Log Files
We use IP
addresses to analyze trends, administer the site, track user's movement, and
gather broad demographic information for aggregate use. IP addresses are not
linked to personally identifiable information.
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Sharing
We do not share
information about individuals with anyone other than the credit card
processors. We use a credit card processing company to bill users for goods
and services. These companies do not retain, share, store, or use personally
identifiable information for any secondary purposes.
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Links
This Web site may contains
links to other sites. Please be aware that ClearPlay Inc. is not responsible
for the privacy practices of such other sites. We encourage our users, when
they leave our site, to read the privacy statements of each and every Web
site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
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Newsletter
If a user wishes to
subscribe to any of our newsletters, we ask them to register by providing
their contact information (name and email address) and to create a username
and password.
Surveys
& Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this
information. Information requested may include contact information (such as
name and shipping address), and demographic information (such as zip code,
age level). Contact information will be used to notify the winners and award
prizes. Survey information will be used for purposes of monitoring or
improving use of and satisfaction with this Web site.
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Spread the
Words Campaign
If a user elects
to participate in our referral program for recruiting friends to become a
customer of the site, we ask the friend during the registration stage for the
ClearPlay Inc user name of the recruiter. ClearPlay Inc. uses this referral
information to enable both the user and the friend to collect rewards.
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Security
This Web site
takes every precaution to protect its users' information. When users submit sensitive
information via the Web site, the information is protected both online and
off-line.
When our
registration/order form asks users to enter sensitive information (such as
credit card number), that information is encrypted and is protected with the best
encryption software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just "surfing".
While we use SSL
encryption to protect sensitive information online, we also do everything in
our power to protect user information off-line. All of our users'
information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, a billing clerk or customer service representative) are
granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they
return, they must re-enter their password to re-gain access to user
information. Furthermore, ALL employees are kept up-to-date on our security
and privacy practices. Any time new policies are added, our employees are
notified and/or reminded about the importance we place on privacy, and what
they can do to ensure our customers' information is protected.
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If you have
any questions about the security at our Web site, you can contact us
online.
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Special Offers
We send all new
members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, special deals,
and a newsletter. Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please see description
of our choice/opt-out policy below.
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Website Activity
ClearPlay, Inc.
uses a third party tracking utility to track end-user activity through our
site through the use of cookies. Activity is tracked in an effort to make our
site easy to navigate through, and to find out which areas of our site draw
the most attention. The information tracked are such things as Most Requested
Page, Least Requested Page, Top Entry Page, Top Path Through Site, cities
users are visiting from, average length of time spent at the site, etc.
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Site and Service Updates
We send the user
site and service announcement updates. Members are not able to un-subscribe
from service announcements, which contain important information about the
service. We communicate with the user regarding updates to our site and
service and issues relating to their account via email or phone.
Correcting/Updating
Personal Information
If a user's personally
identifiable information changes (such as zip code), or if a user no
longer desires our service, we will endeavor to provide a way to correct,
update, or remove that user's personal data. To notify ClearPlay of a
change, you can go to the My Account pages located athttps://www.clearplay.com/AccountInfo.aspx
or contact Customer Service.
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Choice/Opt-out
Our users are
given the opportunity to ‘opt-out’ of having their information used for
purposes not directly related to our Web site at the point where we ask for
the information. For example, our order form has an ‘opt-out’ mechanism so
users who buy a product from us, but don't want any marketing material, can
keep their email address off of our lists.
Users who no longer wish to receive our newsletter or
promotional materials sent by ClearPlay may opt-out of receiving these
communications by contacting Customer Service.
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Notification of Changes
If we decide to
change our privacy policy, we will post those changes on our Homepage so our
users are always aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. If at any point we decide
to use personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users by email. Users
will have a choice as to whether or not we use their information in this
different manner. We will use information in accordance with the privacy
policy under which the information was collected.
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Legal Obligations
Though we make
every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief that
such action is necessary to comply with a current judicial proceeding, a
court order or legal process served on our Web site.
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